Mystery Shopping

Dive group newsletter

2024-08-21T10:38:41+03:0022.07.2019|

As the year is in full swing we wanted to share with you some latest news in customer service and ...

Banks sector survey 2016

2025-05-23T11:05:07+03:0015.02.2017|

The highest score of customer service quality was determined at banking sector in Lithuania (89.5%). Banks in Latvia scored 9 ...

Insurance sector survey 2013

2025-05-23T10:58:11+03:0011.06.2013|

Dive carried out non life insurance sector survey in May 2013 in Lithuania by conducting 70 visits to different non ...

DIVE TOP3 Insurance sector survey

2025-05-23T10:53:04+03:0003.02.2013|

Dive carried out insurance sector survey in June 2012 in Lithuania by conducting 70 visits to different non life insurance ...

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