Your 2016 resolution – offer the best customer experience
It’s the time of the year again to make new year resolutions. Customer service is the new branding and therefor ...
How to build customer centric culture in your organization
Customer centricity is not just a buzzword but an attitude. It’s an attitude that will bring your organization long-term monetary ...
8 ways how customer feedback helps to improve your business
How to make more sales? How to grow your revenue and increase loyal customer base? The answer is simple – ...
15 prognoositavat trendi klienditeeninduses aastaks 2015
Aasta alguses kirjutasime oma blogis, mida oodata klienditeeninduses aastal 2015. Samal teemal rääkisime ka Hea Teeninduse Juhtimiskonverentsil ning toome ettekande ...
Insurance sector survey 2013
Dive carried out non life insurance sector survey in May 2013 in Lithuania by conducting 70 visits to different non ...
DIVE TOP3 Insurance sector survey
Dive carried out insurance sector survey in June 2012 in Lithuania by conducting 70 visits to different non life insurance ...